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The following terms and conditions are relevant and apply to parts of the www.dinghams.co.uk website. Your use of the website and any orders that you may place through it will be governed by these terms and conditions. Please ensure that you fully understand and agree to them before proceeding with your order.
 

Shopping on line with Dinghams

It is really simple !  Look at our products and use the search function it the item is not where you think it should be.  View the product and add it to your basket.  Check out and pay and you will receive an order confirmation on completion. Receipt of this confirmation email simply confirms that your order has been received and acknowledged. 

Product information & Clarification

We want every customer to be happy with their purchase and enjoy their shopping experience with us. Therefore, every effort has been made to provide you with accurate details and information for the products shown on our site. If you should require any further information about a stock item, please call and we will be happy to assist you. We cannot be held responsible for distorted product images, or accurate colour reproduction on your computer.

There are products on our web site that cannot be sold to persons under the age of 18. These particular products are sharp, dangerous implements, and are in accordance with the 1996 Offensive Weapons Act, section 6.

Prices

All items are inclusive of VAT other than Books and Food.

Delivery charges, where applicable, will be displayed prior to completion of your order. Please ensure that you review the total order amount prior to confirming your order to avoid any later confusion.  We do try to keep it simple in that orders over £50 will be sent without any postage costs.

Payment Options

Payments can be made by using Visa, MasterCard, Maestro, Delta, and Solo Credit/Debit cards.  We use Sage Pay and so any payments that are made are safe and secure. 

Delivery

Unfortunately we only deliver to mainland United Kingdom

We try to keep all the items that are on our website in stock so that orders can be processed and dispatched quickly.  If a product is out of stock we will contact you at the earliest opportunity by email.  The order can then be cancelled or we can send it out when we receive the item back in stock.  If there is an alternative item we will offer that to you instead.
 

We aim to send out orders between 24-48 hours after we have received the order.  We will send smaller items with the Royal Mail and larger items with a courier.  Your order should be with you about 5 working days after the order has been placed.

Returns & Faulty Goods Policy

At dinghams.co.uk want you to be pleased with your products. However, if you wish to return your order, please contact us to arrange this within 28 days.

If an item is faulty then please call us or email us as soon as possible.

Items that are not faulty need to be returned in their original and undamaged packaging.  

Please note that post and packaging of non faulty items will be at your expense and are not refundable. 

Privacy:

Any information that you supply to us will be safeguarded and not passed on to any other parties.
If you do not want to be notified of any special promotions or newsletters then please opt out or let us know.